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Panel: Race to Better Customer Experience: Value of Data and ML in Fintech

Posted Oct 06
# TransformX 2021
# Expert Panel
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SPEAKERS
Jean-Denis Greze
Jean-Denis Greze
Jean-Denis Greze
CTO @ Plaid

Jean-Denis Greze is Chief Technology Officer at Plaid. He oversees Plaid’s global engineering, core product and security teams with over 250 engineers across North America and Europe, as well as Plaid’s core products. He leads the technical vision and infrastructure of Plaid, with a focus on delivering a secure and reliable platform that enables the fintech ecosystem to unlock financial freedom for everyone.

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Jean-Denis Greze is Chief Technology Officer at Plaid. He oversees Plaid’s global engineering, core product and security teams with over 250 engineers across North America and Europe, as well as Plaid’s core products. He leads the technical vision and infrastructure of Plaid, with a focus on delivering a secure and reliable platform that enables the fintech ecosystem to unlock financial freedom for everyone.

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Jag Duggal
Jag Duggal
Jag Duggal
Chief Product Officer @ Nubank

Jag has a vast experience in Product Management and Strategy, having built his career in different technology companies like Quantcast and Google. At Nubank, he is responsible for providing seamless integration between customer service and products, tailoring every decision to the customers' financial needs, managing Product and Design. Before Nubank, he was Director of Product Management at Facebook. The executive has a bachelor's degree in Mechanical Engineering by Yale University and studied International Economics and Financial Crisis at Harvard University.

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Jag has a vast experience in Product Management and Strategy, having built his career in different technology companies like Quantcast and Google. At Nubank, he is responsible for providing seamless integration between customer service and products, tailoring every decision to the customers' financial needs, managing Product and Design. Before Nubank, he was Director of Product Management at Facebook. The executive has a bachelor's degree in Mechanical Engineering by Yale University and studied International Economics and Financial Crisis at Harvard University.

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Nima Ghamsari
Nima Ghamsari
Nima Ghamsari
Co-founder and Head of Blend
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SUMMARY

Melisa Tokmak (GM, Scale AI) moderates a discussion with Nima Ghamsari (CEO, Blend), Jag Duggal (CPO, Nubank), and Jean Dennis Greze (CTO, Plaid). Together, they discuss the evolution of financial services as companies race to put customer experience at the center of their focus while trying to reduce risk in the age of Machine Learning.

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45:52
Posted Oct 06 | Views 3.9K
# TransformX 2021
# Expert Panel
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