Panel: Race to Better Customer Experience: Value of Data and ML in Fintech

Jean-Denis Greze is Chief Technology Officer at Plaid. He oversees Plaid’s global engineering, core product and security teams with over 250 engineers across North America and Europe, as well as Plaid’s core products. He leads the technical vision and infrastructure of Plaid, with a focus on delivering a secure and reliable platform that enables the fintech ecosystem to unlock financial freedom for everyone.

Jag has a vast experience in Product Management and Strategy, having built his career in different technology companies like Quantcast and Google. At Nubank, he is responsible for providing seamless integration between customer service and products, tailoring every decision to the customers' financial needs, managing Product and Design. Before Nubank, he was Director of Product Management at Facebook. The executive has a bachelor's degree in Mechanical Engineering by Yale University and studied International Economics and Financial Crisis at Harvard University.

Nima Ghamsari is CEO and co-founder of Blend, a Silicon Valley technology company propelling consumer lending into the digital age. He leads the company's corporate and product strategy toward the vision of a more frictionless, compliant, and accessible consumer finance ecosystem. Nima is currently focused on expanding the Blend platform both in breadth and depth, bringing seamless processes to more consumers across more of their financial lives. Prior to founding Blend, Nima was one of the first employees of the commercial group at Palantir Technologies. He is a graduate of Stanford University where he earned a B.S. in computer science.