About the Tech Talk
Join Tribe AI CEO Jacyln Rice Nelson in conversation with Brendan Ittelson, CTO at Zoom as he answers questions from the Tribe and Scale technical communities. We’ll cover Brendan’s career, innovation at scale, trends in digital communications, and – of course – how Zoom is using AI. This conversation will cover:
- Charting a career from technology into leading technical teams
- How to build a resilient org in uncertain times
- How simplicity enables scale
- The role of company mission for a CTO
- How Zoom is using machine learning
- What's next in the era of digital communications
About Brendan Ittelson
Brendan leads technology strategy and innovation at Zoom. Charged with creating and executing Zoom’s technical vision, he applies an extensive background in technology and security to designing scalable, user-friendly video-first solutions. Brendan joined Zoom in 2015 to lead Zoom’s global customer support before transitioning to CTO in 2020. Prior to Zoom, Brendan worked at a FinTech startup, Dynamics Inc., where he served as VP of Special Operations. In that role, he used his business and technology background to help revolutionize payments without disrupting the way payment systems work. Earlier in his career, Brendan worked as a Department of Defense civilian employee in the federal sector; creating, implementing, and supporting various global identity management systems. Brendan holds a bachelor's degree in Business Administration from the University of Oregon and a certificate in Identity Management from the Naval Postgraduate School.
