The pandemic has accelerated the Indian eCommerce market and Flipkart is innovating once again with Conversational AI. This is especially important for Tier2 to Tier4 cities where customers want to shop in a conversational fashion using regional languages. This talk will discuss our journey in Conversational AI and how we are innovating to address the eCommerce needs of Indian customers.

Conversational AI in E-Commerce

Vice President, Artificial Intelligence Center

Day 1

<p>The pandemic has accelerated the Indian eCommerce market and Flipkart is innovating once again with Conversational AI. This is especially important for Tier2 to Tier4 cities where customers want to shop in a conversational fashion using regional languages. This talk will discuss our journey in Conversational AI and how we are innovating to address the eCommerce needs of Indian customers.</p>

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Conversational AI in E-Commerce

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